This Privacy Policy explains how ABC Planet MMC (“we”, “us”, or “our”) collects, uses, shares, and protects information when you use the ABC Planet mobile application, our websites, and related services (together, the “Service”). ABC Planet is a children's storytelling app, so protecting the privacy of children and their families is central to how we build and operate the Service.
By using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.
We do not knowingly collect precise GPS location, contacts, photos, microphone or camera input, or any special categories of personal data (such as health or biometric data). We do not build advertising profiles and we do not sell personal information.
| Purpose | What this means |
|---|---|
| Providing the Service | Authenticating you, delivering stories, audio and video, syncing favorites and listening history across devices. |
| Subscriptions | Verifying purchases and unlocking premium content on your account. |
| Improving content | Understanding, in aggregate, which stories are popular so we can produce more of what families enjoy. |
| Support | Answering your questions and resolving problems you report. |
| Security and abuse prevention | Detecting fraud, unauthorized access, and misuse of the Service. |
| Legal compliance | Meeting our obligations under applicable law and responding to lawful requests. |
We do not use personal information for behavioral advertising, and we do not use it to make decisions that produce legal or similarly significant effects about you.
Where the GDPR or similar laws apply, we process personal data on these legal bases:
ABC Planet is designed for children, but accounts are intended to be created and managed by a parent or legal guardian. We do not knowingly allow children to create accounts on their own, and we do not knowingly collect personal information directly from children beyond what is necessary to operate the Service.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] and we will delete that information promptly.
We do not sell or rent personal information. We share it only in these limited situations:
We keep personal information only as long as needed for the purposes described in this Policy. Account data is retained while your account is active. If you delete your account, we delete or anonymize your personal data within 30 days, except where we must retain it for legal, accounting, or security purposes. Aggregated statistics that can no longer identify you may be kept indefinitely.
We use technical and organizational measures appropriate to the risk, including encryption of data in transit (HTTPS/TLS), hashed password storage, token-based authentication with expiry, access controls limiting staff access to what their role requires, and regular software updates. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal data, we will notify you and the relevant authorities as required by law.
Your information may be processed in countries other than your own, where data protection laws may differ. Where we transfer personal data out of the European Economic Area, the United Kingdom, or other regions with transfer restrictions, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Depending on where you live, you may have the right to:
You can update most account details in the app. To exercise any of these rights, contact us at [email protected]. We will respond within the period required by applicable law (generally 30 days). We may need to verify your identity before acting on a request.
Deleting your account. You can request deletion of your account and associated data at any time from within the app or by emailing us.
The Service may contain links to third-party websites or services that we do not control. This Policy does not apply to them, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any third-party service you use.
We may update this Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If the changes are material, we will provide a more prominent notice, such as an in-app message or an email. Your continued use of the Service after an update means you accept the revised Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: